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FAQ

[/fusion_text][fusion_accordion border_size=”1″ hide_on_mobile=”small-visibility,medium-visibility,large-visibility”][fusion_toggle title=”Q:What payment methods does your company accept?” open=”no” class=”” id=””]

A:T/T(Bank Transfer) , L/C, Western Union, MoneyGram, Paypal are avaiable.

[/fusion_toggle][fusion_toggle title=”Q:What are the warranty policies?” open=”no” class=”” id=””]

A:1~5 years of warranty against defects in product quality are generally provided in some instances, if extended warranty or services needed, please contact us for details for our remarkable goal as lifetime warranty services.

[/fusion_toggle][fusion_toggle title=”Q:Capable of OEM or ODM?” open=”no” class=”” id=””]

A:Sure, rich-experienced QEEDON R&D team will design to meet your needs and help to check details before mass production, which includes optical engineer(Master of Optical with 8 years of optical job experience) &software engineer(rich experienced on APP development) &structural engineer(11 years experience) &electronics engineer(11years experlence) .

[/fusion_toggle][fusion_toggle title=”Q:How to guarantee the quality of your products?” open=”no” class=”” id=””]

A:Incoming quality control will be done as well as beam pattern test, salt spray test, dust-proof test, vibration test, temperature&humidity test, thermal test, negative pressure test and candela distribution test in the production process.

[/fusion_toggle][fusion_toggle title=”Q:How long will l get response from you?” open=”no” class=”” id=””]

A:All the inquiries will be replied immediately within 24 hours.

[/fusion_toggle][fusion_toggle title=”Q:Does it need extra CAN bus for my car?” open=”no” class=”” id=””]

A:Please advise us the brand with model of your car and we will response you soon.

[/fusion_toggle][fusion_toggle title=”Q:What is the life span of this product?” open=”no” class=”” id=””]

A:The lifespan is above 30, 000hrs in general.

[/fusion_toggle][fusion_toggle title=”Q:Is this plug and play?” open=”no” class=”” id=””]

A:Yes, it is. We will be your guide if you have any question regarding the installation.

[/fusion_toggle][fusion_toggle title=”Q:Is there any MOQ requirement?” open=”no” class=”” id=””]

A:Yes, different items have different standard. Please contact us for detailed information.

[/fusion_toggle][fusion_toggle title=”Q:What if I get defective ones?” open=”no” class=”” id=””]

Please take photo or video to confirm the problem point. If it’s caused by us, we will replace a new one shipped together next order after confirming your issues.

[/fusion_toggle][/fusion_accordion][/fusion_builder_column_inner][/fusion_builder_row_inner][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]